A request for information has been issued in Maryland for providers of annual license maintenance and support services for the AudioCARE system. The scope of services includes implementing system upgrades, renewing annual licenses, and delivering ongoing maintenance and support (MSS) for the AudioCARE platform.
Vendors are expected to demonstrate expertise in managing AudioCARE system lifecycle activities, ensuring operational continuity, and promptly addressing technical issues. This service is essential for maintaining the performance and reliability of the AudioCARE system.