Audio Visual and Information Technology Support Services

Overview

IT Support, Hardware & Networking

Fort Leonard Wood, Missouri, United StatesPosted about 1 month agoDeadline: April 13th, 2026

Fit Score

Settle Intelligence

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SUMMARY

Seeking a contractor to deliver and manage audio visual and IT support services, including helpdesk operations and unified communications, for a government authority in Fort Leonard Wood, Missouri.

KEY REQUIREMENTS

Must possess a valid Secret security clearance or be eligible for one
Must comply with all Fort Leonard Wood installation access requirements
Must have at least 1 year of experience in AV/IT support for Tier 1 technicians
Must have at least 3 years of experience in AV/IT support for Tier 2 technicians
Must hold CompTIA A+ certification or equivalent for Tier 1 technicians
Must hold CompTIA Network+ or Security+ certification or equivalent for Tier 2 technicians
Must be able to perform at least 50% of the work in terms of cost of performance
Must comply with Clinger-Cohen Act
Must maintain a fully staffed AV/IT Help Desk during regular business hours

BUDGET

Estimate

$1,500,000 – $3,000,000

CONTRACT DURATION

60 months

TIMELINE

Response deadline: April 13th, 2026

Performance commencement: August 2026

Issuing Agency

Mission Installation Contracting Command

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DESCRIPTION

The government authority in Fort Leonard Wood, Missouri is seeking a vendor to provide comprehensive audio visual and information technology support services. The scope of work includes management and maintenance of a range of AV systems such as projectors, display panels, video walls, audio systems, microphones, speakers, amplifiers, and related control systems.

In addition, the selected vendor will support IT operations by maintaining network infrastructure, workstations, laptops, peripherals, software applications, ensuring cybersecurity compliance, and overseeing IT service management. The contract also requires expertise in unified communications and collaboration tools, including the implementation and support of video teleconferencing systems and platforms such as Microsoft Teams and Zoom, as well as the management of integrated communication systems.

Responsibilities further extend to overseeing AV network infrastructure involving switches, routers, and cabling, as well as providing first-line troubleshooting and helpdesk support to resolve AV/IT-related issues. The engagement is structured as a one-year contract.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.