Application Fraud Solution

A New York agency is seeking a robust software solution to detect and prevent fraudulent application submissions in real time. The selected vendor will be responsible for implementing a platform capable of managing user accounts, including user creation, provisioning, deprovisioning, and role-based access controls. The solution should integrate with the agency's existing Single Sign-On (SSO) infrastructure using SAML and Azure, with comprehensive documentation to ensure smooth authentication processes.

Core fraud detection requirements include the ability to identify and flag potentially fraudulent or duplicate applications through common identifiers such as phone numbers, email domains, or mailing addresses. The solution must monitor dark web sources for compromised applicant information, detect spoofed or falsified submissions, and handle an unlimited application volume without diminished performance. System logging features should allow for thorough troubleshooting and provide audit trails for all actions and decisions.

Reporting capabilities are essential to diagnose and address integration issues, with tools to alert or escalate high-priority errors. The platform must effectively route and prioritize suspected fraudulent submissions for review, supporting the agency’s goals for secure, streamlined, and transparent application management.