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Ambulance Billing Services

Overview


Financial, Legal, HR & Staffing
Dubuque, Iowa, United StatesPosted: August 15, 2026Deadline: September 3, 2026

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SUMMARY


The agency seeks a qualified vendor to manage billing and collections for ambulance and transport-based EMS services. Requirements include Medicare and Medicaid claims processing, patient signature collection, and filing insurance claims within five working days.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


August 14th, 2026: Request for Proposals issued.

August 21st, 2026: Written requests for clarifications due by 3:00 pm, CST.

August 24th, 2026: Addendum (if any) will be e-mailed no later than 3:00 pm, CST.

September 3rd, 2026: Sealed proposals due by 11:30 p.m. CST.

September 2026: Evaluation and Selection Committee review and proposer interviews.

October 2026: City Council recommendation and approval.

December 1st, 2026: Contract start date.

QUESTION DEADLINE


August 21, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Dubuque

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DESCRIPTION


The agency is seeking a vendor to provide a full range of ambulance billing services associated with billing and collecting payments for pre-hospital emergency care and transport-based emergency medical services.

The successful proposer must submit electronic claims and maintain a current Medicare sender number and Medicaid provider number. The vendor must also be capable of filing paper claims for Medicare and Medicaid requests and collecting patient signatures when the agency’s EMS personnel were unable to obtain them during transport.

Customer insurance claims must be filed within five working days of receiving transport information from the agency’s EMS responses. All questions regarding the solicitation must be submitted by August 21, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 3, 2026. Questions must be submitted by August 21, 2026.
Who issued this RFP?
It was issued by City Of Dubuque. The work is located in Dubuque, Iowa, United States.
Who is a good fit for this opportunity?
  • Ambulance and emergency medical services billing specialists
  • Experience processing Medicare and Medicaid claims
  • Current Medicare sender number and Medicaid provider number
  • Capability to submit both electronic and paper claims
  • Proven ability to manage high-volume insurance billing and collections

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    Ambulance Billing Services (Due September 3, 2026) | Settle RFP Hunter