24x7x365 Security Operations Center Solution

RFP Release: April 10th, 2026

Deadline to submit Questions to NYeC: April 17th, 2026

Q&A Document posted: April 22nd, 2026

Proposals due: May 1st, 2026

Contract Awarded: May 15th, 2026

The government authority located in New York is seeking a vendor to implement a fully managed, 24x7x365 Security Operations Center (SOC) solution. This SOC will be responsible for securing, proactively monitoring, and enhancing the services and availability provided to members. Key responsibilities include protecting digital assets by assimilating, analyzing, and reporting on various log data points, and notifying relevant technical teams and stakeholders about potential security and infrastructure issues or outages.

The selected vendor will provide continuous threat monitoring for both cloud environments (such as AWS, Snowflake, SharePoint, O365) and on-premises systems, covering all standard security use cases. Responsibilities include acting as the first responder for all critical alerts and notifications, serving as the primary point for incident response, and delivering support for threat analysis, incident triage, data collection and analysis, security event and cyber-attack evaluation, and remediation recommendations. The vendor will also be expected to perform proactive threat hunting, analysis of alarms, identification of potential breaches or intrusions, and guidance on remediation strategies.